Operations Manager

INTREN WEST is an industry-leading specialty contractor serving utilities, private contractors, developers, municipalities, and cooperatives throughout the West Region of the United States. From system maintenance to storm restoration, the Company continually strives to exceed client expectations by providing the highest levels of safety, quality, and productivity every day. INTREN WEST practices stewardship as a way of life, not just a way of doing business.

INTREN WEST is a purpose-driven company. Our core values guide our strategy, performance, and culture. We believe in maintaining an environment where team members can make an impact, grow, and thrive. A place where they find meaning and purpose in doing the important work of ensuring communities have the vital energy, light, and communications to prosper. Our culture is inclusive and welcoming. Our teams are empowered with abundant training, tools, and opportunities to follow their curiosity and ambitions. Everyone has an equal chance to advance. Everyone is supported, respected, and challenged to be their best. We’re always looking for talented and dedicated people to join us and love where they work.

INTREN WEST is a proud subsidiary of MasTec (NYSE: MTZ), a Fortune 500 Company ranked by Energy News-Record as one of the leading contractors in the country. INTREN WEST is part of the MasTec Power Delivery segment. We are certified as a minority-controlled company by the National Minority Suppliers Development Council (NMSDC). Our rich diversity of people and ideas makes us a stronger, more innovative organization.

**Bay Area/Sacramento Area

Summary: We are seeking an experienced Operations Manager to lead and optimize business operations,
foster strong customer relationships, and drive team success through innovative strategies.

Primary Responsibilities:
• Develop and enhance internal work procedures and processes.
• Build and maintain positive business relationships to address current and future customer needs.
• Lead and oversee business unit operations to ensure safe and effective execution.
• Establish clear and frequent communication channels with customers and team members.
• Manage the team to deliver and sustain high customer satisfaction.
• Handle staffing decisions, training, and employee performance development.
• Conduct research, analyze data, and prepare reports for upper management.
• Solve complex and unique departmental issues with innovative solutions.
• Drive continuous improvement in processes and project outcomes.

Minimum Requirements:
• Bachelor's degree in Business, Construction Management, or related field (or equivalent experience).
• 3+ years of experience in construction, industrial, or related fields.
• Proficiency in interpreting construction contracts, plans, and specifications.
• Competence in MS Word, Excel, Access, and Outlook.

Preferred Qualifications:
• 8+ years of experience in construction, industrial, or related fields.
• Valid California driver's license.
• Effective communication and interpersonal skills for effective collaboration with teams and upper management.
• Proven ability to resolve problems, create process improvements, and implement strategies for risk reduction and efficiency.
• Advanced skills in data analysis, presenting findings, and recommending strategic actions.